Frequently Asked Questions
Answer all of your questions
Purchases & Refunds
Yes, 100% all information related to personal or credit card go through the very secured payment process protected by Stripe.
Full Refund is valid for any Purchase where the user fails the corresponding test within 30 days from the date of purchase of course.
Failure within 7 days after the purchase date. We highly recommend the candidates must study at least 7 days to prepare for the test with Mr. Certify course material, any failures cases within 7 days of purchase are rejected because of insufficient study of Mr. Certify materials.
After successful payment, you will receive a confirmation email. You can log in to your member area, and go to the product page you will have access to the course curriculum practice questions.
The product is valid for 90 days from the date of purchase.
Yes, all practice questions come with an explanation whenever needed.
Our product is accessible on any device. Simply you need a web browser Chrome, Firefox, Internet Explorer, Opera, Safari Etc. For PDF version we highly recommend use free software called Foxit Reader, Acrobat Reader DC.